Frequently Asked Questions
Read up on the most frequently asked questions by our customers which we’ve compiled all through these years.
- How do I register?
- I’ve already done my registration. What’s the next step?
- Is there any make-up lessons for absence?
1. How long will my child learn to swim?
While each child has different exceptional abilities and confidence level in water, we are unable to give you a specific answer. We did an internal study previously, and on average, a child of 6 years and above will learn the first stroke (breaststroke or frontcrawl) in about 9 months. This is based on a weekly lesson where the child does not get extra practice. Older children do take shorter time learning to swim, but because some have not been to a pool since they were born, it might take even longer than that.
2. At which age should my child start learning swimming?
Anytime! However, do introduce your baby into a usual swimming pool after 6 months old. Submerge your baby’s body in a tub at home while supporting his/her head until they reach 6 months old. After they are comfortable being submerged with their faces out of the water.
Babies are not able to regulate their body temperatures well yet, so allow them to stay in the swimming pool for 10-20 mins the first time, and increasing the time in the water gradually.
2. I’ve already done my registration. What’s the next step?
Please wait patiently while our staff is doing the co-ordination. We usually contact you on the next working day, unless the start date you stated is 2 months later.
We will send you a list of classes that is available for you to join. Choose a class which suits your timing and you have to reserve the slot to confirm.
3. Is there any make-up lessons for absence?
Our instructors manage their own classes and schedule, and allowing make-up lessons is not strictly prohibited by us. We do not condone requests for make-up lessons as some students report in sick, while the actual intent is to go shopping/holidays etc.